The Rosie Invitation
The Rosie Invitation
All items are made to order. Upon placing your order, we require up to 3 business days to receive your design proofs. From here we allow up to 4 weeks to get your stationery into production and then posted out to you!
What's Included
What's Included
Spreadsheets
Spreadsheets
If your product requires a spreadsheet upload, please visit this page, download the correct sheet for your product, and upload to the upload box BEFORE you purchase your product. You will NOT be able to purchase the product UNLESS this is done.
*Please note: There will be no changes to your design once purchased, so please double check for spelling mistakes before uploading the spreadsheet.
Materials
Materials
Dimensions
Dimensions
Shipping & Returns
Shipping & Returns
SHIPPING
We offer shipping Australia wide for all orders via Australia Post's express postal service. Please note that the cost of shipping may vary depending on the goods ordered. For larger orders if it is more convenient, we also offer the option to pick up your order. Please feel free to get in touch with us to discuss your shipping preferences.
RETURNS & REFUNDS
Please note that all purchases are final. Due to the personalised nature of our products we do not issue refunds or process returns so please choose carefully. A refund will only be provided in the event that our products a
are faulty.
ERRORS, OMISSIONS & REPRINTS
In the unlikely event of an error on our behalf, we will gladly send a replacement to correct your order.
Before we proceed to print, we will send you another proof to approve. It is the client's responsibility to ensure that the details on the proof are correct. We will require an email from you confirming that you are happy for the proof to be finalised. Once approved, if there are any last minute changes, please note that additional charges apply.
It is the client's responsibility to ensure the following is correct:
- Spelling, grammar, punctuation
- Layout, colour
- Any guests names or details provided
Let customers speak for us
Frequently Asked Questions
How far in advance can I order my stationery?
Ordering certain stationery items can be spaced out over months or a year. We recommend you send out your Save The Date cards not long after you have locked in your venue. Most of our couples do this from 9 -12 months out so that their guests are aware well in advance, especially if some guests will be traveling. Invitations vary per couple but most tend to get these sent out around the 4 month mark. On The Say stationery requires a minimum of 4 weeks before the event. Please note that we require 4 weeks for design and printing, so keep this in mind with your timeline when ordering any stationery from us
What is the minimum order quantity?
Due to the time, process and set up fees, our minimum order quantity for invitations and paper goods is 40 units, and 20 units for acrylic goods. If you wish to order smaller quantities, this will be classified as a custom order and will incur a design fee. Get in touch with us to see if we can make this possible for you.
How many invitations should I order?
We always recommend ordering at a very minimum 10 spare invitations just in case! We always find that you may require some extras down the track, especially for guests you may invite closer to the event date. It is also important to keep a couple just for keepsakes! If you find later on that you need to order only a couple more, you will be prompted to order the minimum quantity of 40 units as we do not offer re-prints for a lower quantity.
Can I order an invite sample before we send it all to print?
Unfortunately we do not offer single sample printing of your invitation due to the costs involved in setting up a single print. Get in touch with us to arrange a sample pack of our paper stocks if this is something you wish to see prior to printing.
Can I order my own colours from your designs?
From our online store, the colours featured in the templated designs are the final selections. If you wish to choose a design but would like a colour palette that is not on offer, get in touch with us as this will be considered a custom design.
Can I change the font on your designs?
All of our fonts used in our templated designs are final as these have been designed with typefaces that compliment the style. When signing on with us for a custom design package, there are many more fonts to work with if this is something that you would prefer.
What type of card stocks do you use for printing?
Our paper stock ranges from 100gsm for envelopes, and 300-350gsm for invite suite cards, and menus/place cards.
Can I place an order if I am from outside of Australia?
At this time we only offer shipping AUS wide from our online store, but we do offer custom packages internationally. To enquire about this, please get in touch with us at janelle@ellecreativestudio.com.
Do you have a showroom where I can view your products?
We do not have a showroom as all of our designs and products can be viewed online. However, we can definitely recommend arranging a 15 minute zoom or phone call to talk all things stationery and styling if this helps you in the process!
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